Associates led
In high-volume fulfillment operations.
Justice Menyah / Amazon Area Manager
Better operations.
Stronger teams.
I bring people, planning, and performance together—building dependable operations and teams that take pride in the work.
Lean Six Sigma · Green Belt
AmazonTaylor CorporationPolarisFrom fulfillment to cross-dock.
01 / The track record
The work, in numbers.
Selected results from my Amazon PDX9 experience in Troutdale, Oregon.
Efficiency gained
Through dashboards, coaching, and execution.
Delays removed
By eliminating fulfillment bottlenecks.
Fewer incidents
Through focused safety leadership.
02 / My approach
Lead with people.
Improve the system.
An operations leader with experience in the United States and a new chapter in Mexico.
My Amazon experience includes leading 65+ associates at PDX9. On September 7, 2026, I begin my transfer to TLC1 in Lerma, with responsibility for 60+ associates in Inbound Cross Dock operations.
My approach is practical: listen to the team, understand the data, and remove what slows the work down. Earlier roles at Taylor Corporation and Polaris built my foundation in material flow and continuous improvement.
Connect on LinkedIn03 / Selected work
Small decisions. Meaningful change.
Improving customer order flow
- Challenge
- Avoidable customer-order delays.
- Action
- Traced workflow bottlenecks, coordinated corrective actions, and introduced targeted process-flow changes at PDX9.
- Result
- Three hours removed from average delays.
Expanding inventory capacity
- Challenge
- A layout limiting capacity and material movement.
- Action
- Analyzed storage constraints, redesigned the warehouse layout, and reorganized material flow at Taylor Corporation.
- Result
- 20% more capacity and 15% greater efficiency.
Optimizing material delivery
- Challenge
- AGC delivery routes required 45 minutes.
- Action
- Led a five-person Six Sigma team to review autonomous guided cart routes at Polaris.
- Result
- 33% faster delivery, reaching 30 minutes.
04 / Career journey
Experience that keeps moving.
Next chapter · Mexico
Area Manager — Inbound Cross Dock
Amazon · TLC1 / IXD · Lerma, Mexico
Scope of role: lead 60+ associates across inbound cross-dock operations, connecting people, freight flow, and daily execution.
- Lead and develop 60+ associates across inbound cross-dock operations, setting clear expectations for safety, quality, attendance, and productivity.
- Plan labor assignments using volume forecasts and operational priorities to maintain efficient freight movement.
- Monitor performance metrics, identify execution gaps, and coordinate timely corrective actions.
- Coach associates on standard work, safe material handling, and quality requirements to support consistent performance.
- Identify workflow bottlenecks and implement process improvements to reduce delays and support downstream operations.
- Partner with Safety, HR, and operations leadership to resolve staffing challenges, develop associates, and maintain a strong safety culture.
PDX9 experience
Area Manager
Amazon · PDX9 · Troutdale, Oregon
Led high-volume fulfillment teams of 65+ associates, balancing labor, safety, quality, productivity, and customer delivery.
- Increased operational efficiency by 15% by analyzing performance dashboards, identifying execution gaps, and coaching 65+ associates on daily pick, pack, and ship standards.
- Supported the shipment of 436,967 units in one night at 56.69 TPH with zero recordable injuries by balancing staffing constraints and maintaining safety controls during high-volume Prime and Peak operations.
- Reduced average customer order delays by three hours by tracing workflow bottlenecks, coordinating corrective actions, and implementing targeted process-flow changes.
More responsibilities and results
- Decreased workplace incidents by 20% by delivering focused safety coaching, reinforcing standard work, and improving consistency across the team.
- Directed labor planning for 65+ associates by aligning staffing decisions with volume forecasts and real-time operating data to protect productivity and customer delivery goals.
Production Leadership Intern
Taylor Corporation · Rexburg, Idaho
Improved warehouse capacity, inventory flow, material retrieval, and operating standards within a production environment.
- Expanded inventory capacity by 20% by analyzing storage constraints and redesigning the warehouse layout to use available space more effectively.
- Improved operational efficiency by 15% by reorganizing material flow and positioning inventory around the needs of daily production.
- Reduced delivery time by 50% by implementing FIFO practices and creating a more consistent process for moving materials to production.
More responsibilities and results
- Trained 15 associates on FIFO, standard work, and continuous-improvement practices to support adoption and sustain the redesigned workflow.
- Reduced material retrieval time by 10% by revising safety practices and supporting OSHA-compliant forklift training for warehouse team members.
- Strengthened inventory-control decisions by analyzing cycle-count results and establishing clearer reporting standards for leadership.
Materials Handler Intern
Polaris Inc. · Roseau, Minnesota
Supported material flow, production continuity, and cross-functional process improvement in a manufacturing operation.
- Reduced material-delivery time by 33%, from 45 to 30 minutes, by leading a Six Sigma review of autonomous guided cart routes and identifying a more efficient routing approach.
- Decreased production-line downtime by 10% by partnering with warehouse leaders to identify and remove critical material-flow bottlenecks.
- Led a cross-functional Six Sigma team of five by organizing analysis, aligning team members around the problem, and maintaining focus on measurable improvement.
More responsibilities and results
- Applied root-cause analysis to separate recurring process failures from one-time disruptions and prioritize the changes with the greatest operational impact.
- Improved daily material-flow coordination through leadership syncs that aligned priorities and resolved obstructions before they affected production.
05 / What I bring
A practical operating toolkit.
Operational leadership
- High-volume fulfillment
- Warehouse operations
- Team leadership
- Performance management
- Standard-work coaching
Planning & execution
- Labor planning
- Volume forecasting
- Workflow coordination
- Pick, pack, and ship
- Customer delivery
Continuous improvement
- Lean Six Sigma
- Root-cause analysis
- Process optimization
- Bottleneck elimination
- FIFO implementation
Analytics & tools
- Microsoft Excel
- Power BI
- Tableau
- Performance dashboards
- Cycle counting
06 / The foundation
Education & credentials.
BYU-Idaho
BS in Supply Chain Management
Minor in Business Analytics GPA: 3.57
BYU-Idaho
AAS in Business Management
GPA: 4.0
BYU-Pathway Worldwide
Certificate, General Studies
Grade: 4.0
Lean Six Sigma Green Belt
Council for Six Sigma Certification · 2024
English & Spanish
Native English · Fluent Spanish
07 / In their words
Good work is a team effort.
Firsthand perspectives from people who have worked with me or observed my leadership, collaboration, and problem-solving.
I had the pleasure of working with Justice Menyah during our time at Polaris, where we not only studied together but also collaborated on several projects. Justice is an incredibly talented and dedicated individual, with a strong foundation in Supply Chain Management and Business Analytics. His Green Belt certification speaks volumes about his ability to streamline processes and enhance business operations.
Jafet Yobouet Operations Analyst at Goldman SachsSchool colleague and Polaris teammate
Justice was an excellent student, thoughtful, team-oriented, diligent, and sincere. After spending an entire semester seeing Justice twice a week, it was clear to me Justice would be an asset to any team he joins.
Eric Baron Professor, Small Business AcquisitionProfessor at BYU-Idaho
Justice is bright, diligent, and easy to work with. He was a student in my challenging senior-level entrepreneurship class. He not only thrived with the material but also made his group better.
Jeff Gulbransen Growth | Finance | Team BuilderProfessor at BYU-Idaho
Justice M es una persona altamente comprometida en su trabajo con un dominio del idioma Inglés y Español, experto en impartición de clases de inglés para todos los programas y amante de las tecnologías de la información. Considero a Justice un excelente elemento para integrar un equipo de trabajo.
Adrian Torres Esparza Degree International BusinessProfessional recommendation
Let’s talk operations
Good operations start
with a conversation.
Have an operations opportunity or a professional connection in mind? Send me a message in English or Spanish.